More cars equal more parts. That is not necessarily a bad thing. Haval Motors SA (a wholly owned subsidiary of Great Wall Motors) has moved to a new, more spacious parts distribution centre.
According to Yusuf Patel, Head of Aftersales at Haval Motors SA, “Our business and customer base grew significantly during the last two years adding significant year-on-year growth to our vehicle parc, the number of dealers and customer base.
“We outgrew our current parts distribution centre too, and have been looking for a new facility since April last year. To date, it has been really challenging, and we have ensured daily focus on minimising customer inconvenience while being exceptionally constrained and challenged in daily parts operations at the current parts distribution centre.”
New Haval Motors South Africa warehouse
The new facility allows for streamlining of processes and operations to a greater scale which will reduce lead times and increase parts supply fill rates. The new Parts Distribution Centre will stock a large selection of small parts, which the growing number of dealers (local and cross-border) can order in small quantities or the fast-moving service, maintenance and repair parts for current and new vehicle models to be launched in South Africa this year.
“The new facility will allow us to hold significantly higher optimised levels of parts stock and more part numbers to support our customers, dealerships, vehicle parc and sales growth. More importantly, to provide our customers with the ongoing brand confidence we have achieved to date, that this investment is for their ongoing peace of mind where parts availability and competitive parts pricing will always be paramount when buying a new vehicle,” says Yusuf Patel.
